Why BigPanda? Read Overview. Real-time Topology Mesh. Enterprise Cloud Platform. Unified Analytics. Real-time Topology Mesh. SAN FRANCISCO, March 21, 2023 — BigPanda, Inc. Generative AI has arrived for ITOps. , the leader in AIOps Event Correlation and Automation, today announced AHEAD was a winner in its first annual Partner of the Year Awards. Enterprise Cloud Platform. Root Cause Changes. Unified Analytics. 4) is from the BigPanda Incident 360 UI. Contact Info: info@bigpanda. Automatic Incident Triage. Moderated by BigPanda CRO Bryan Dell, the keynote session featured Ben Narramore, Sr Manager of the Playstation Network, who discussed the inner workings of. Product Releases. Root Cause Changes. It also supports advanced enrichment use-cases, such as user-defined ordering of enrichment logic,. Real-time Topology Mesh. Product Releases. By turning 20 alerts into 1 incident, BigPanda reduced alert noise by 95% in this one instance, and it didn’t rely on a CMDB to do it! Enrichment – a more powerful example. 0%), and UX designers (2. Real-time Topology Mesh. Event correlation. Enterprise Cloud Platform. Automatic Incident Triage. Product Releases. BigPanda’s Event Enrichment Engine also offers a purpose-built, intuitive user interface that helps you create and maintain this enrichment logic, with the unique ability to preview the results of the enrichment logic before going live. Automatic Incident Triage. BigPanda Captures Market with Domain-Agnostic Event Correlation and Automation of IT Ops Data from All Monitoring, Observability, Change and Topology. Strategic initiatives create IT Ops challenges. Unified Analytics. 7%) all facing elevated risks of job loss. Unified Analytics. Real-time Topology Mesh. Product Releases. Automatic incident triage: Uses custom tags to add business context to incidents, enabling teams to rapidly triage incidents and automate next steps. io | (650) 434-8011. And when they do escalate, the additional. As raw data is ingested into BigPanda from integrated tools, the system correlates related events into high-level incidents. Root Cause Changes. BigPanda can also predict whether a seemingly minor alert might compound into a bigger problem. Product Releases. BigPanda, for example, normalizes information from fragmented monitoring tools into a common data model, so that alert correlation can start as soon as. Unified Analytics. Application modernization. To help reduce the burden on first incident responders, and to help their enterprises reduce MTTR, we’re excited to announce the latest enhancement to our Event Correlation and Automation platform: Automatic Incident Triage. Employment Verifications: voe@bigpanda. Root Cause Changes. Contact Info: [email protected] Incident Triage. Another focus for BigPanda is incident prediction and. Automatic Incident Triage. The most important section of the BigPanda interface is the incident feed. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. This includes detection, triage, and routing of incidents—with the ultimate goal of reducing the need for human intervention. Enterprise Cloud Platform. First, it allows your ITOps and NOC teams to create custom incident tags in BigPanda that capture business context and business metrics. The only community event designed exclusively for IT Ops professionals. by BigPanda | Dec 6, 2022. Contact Info: info@bigpanda. Solutions. The incident feed is always just a click away. Unified Analytics. In order to reduce disruptions, an incident commander needs to protect the integrity of the resolution effort by keeping people from asking the wrong questions at the wrong time. Solutions. Root Cause Changes. Unified Analytics. Unified Analytics. Solutions. Enterprise Cloud Platform. Solutions. Business incident Intelligence from BigPanda helps SREs, DevOps, and ITOps teams triage issues and accelerate root cause analysis, leveraging AIOps technologies. Automatic Incident Triage. BigPanda helps IT operations teams improve service availability, drive operational efficiencies and reduce the costs and risks associated with. Streib previously developed her tech sales expertise at Datadog where she worked for four years, rising from a sales development representative to a senior account executive. Automatic Incident Triage. The goal of CI/CD is to reduce the time it takes to get new features and updates into the hands of users. In addition, enriched events facilitate event correlation and. Root Cause Changes. Once assigned, the engineer must triage, including: – Examining event tags, including enrichment data, for clues. Enterprise Cloud Platform. Enterprise Cloud Platform. Real-time Topology Mesh. Automatic Incident Triage. From the list of incident tags, select the tag you'd like to automate, or select New Tag to create a new tag. Solutions. This minimizes the burden on personnel to document. Detect IT incidents with relevant data BigPanda correlates alerts across your hybrid cloud deployments with change, topology, and available CMDB data to build actionable and contextually rich incidents in real-time. Product Releases. Enterprise Cloud Platform. Automates different aspects of the incident management lifecycle. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The bulk of the $210m in venture funding that we raised in 2022 is being invested in product innovation, furthering the BigPanda use of AI to enable autonomous IT operations. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. to 10:30 a. Real-time Topology Mesh. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. Contact Info: info@bigpanda. Enterprise Cloud Platform. Automatic Incident Triage. 9% risk of having a layoff. Incident 360 Console. The compression ratio from noise to actual incidents can range from 10:1 to 50:1, or even 100:1. Alert Correlation Platforms are a proven solution to this challenge. Automatic Incident Triage. Automatic Incident Triage. Enterprise Cloud Platform. Root Cause Changes. A single pane of glass for ITOps, NOC, DevOps and SRE teams. Root Cause Changes. Their job is to essentially stop the bleeding of revenue and costs. 3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million events each. , the leader in Incident Intelligence and Automation powered by AIOps, today announced that CRN ®, a brand of The Channel Company, has recognized Joseph Schramm on its 2023 Channel Chiefs list. Real-time Topology Mesh. Real-time Topology Mesh. Data Shows Costs Correlate With Business Size, With Outages Costing Large Enterprises More Than $1. Root cause analysis. Incident 360 Console. Incident 360 Console. Incident 360 Console. Enterprise Cloud Platform. Unified Analytics. Find out how the BigPanda AIOps Event Correlation and Automation platform can help. by Corina Payne | Feb 7, 2023. The Incident Feed. However, these initiatives create complexity for IT Ops teams. The BigPanda Incident Console has been reimagined to deliver a more intuitive incident feed with improved usability and performance. Enterprise Cloud Platform. BigPanda’s Incident Intelligence service provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time, accelerate triage by adding business context and business logic, and surface probable root cause. Incidents in BigPanda provide context to issues, and allow you to quickly identify, triage, and remediate problems before they become severe. Real-time Topology Mesh. BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. Contact Info: info@bigpanda. However, tech also was hit hard with software engineers (3. BigPanda’s Area Vice President of Value and Adoption, Craig Ferrara, says the importance of data hygiene—putting good data in to get good data out—is the core of alert. Syapse is a real-world evidence software company working with health systems and life science. Automatic Incident Triage. Root Cause Changes. Centralized communications. Hybrid cloud. BigPanda’s Incident Intelligence service provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time, accelerate triage by adding business context and business logic, and surface probable root cause. Incident 360 Console. Unified Analytics. BigPanda’s AIOps platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Product Releases. 52M alerts. The service reduced fragmented alert noise from each monitoring tool and enriched the alerts with Sony’s requirements for. Unified Analytics. Enterprise Cloud Platform. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. and thereby enabling easier and faster incident resolution. Incidents: Update BigPanda incident tag to use HTML anchor link CMDB: Support for inactivating individual tables, which can be used to test the addition of new tables. Root Cause Changes. Root Cause Changes. Open Box Machine Learning then analyzes the change data against incident data and identifies which of these changes likely caused the incident by. Real-time Topology Mesh. BigPanda’s Unified Analytics platform is a built-in data platform that provides IT operation leaders visibility into their operations to identify efficiency opportunities and. BigPanda won the award. BigPanda provides many levels of user-defined automation in the detection, classification, correlation and resolution of incidents. PT each day. Enterprise Cloud Platform. BigPanda AIOps Can Help. Unified Analytics. Enterprise Cloud Platform. Enterprise Cloud Platform. Real-time Topology Mesh. Automatic Incident Triage. Real-time Topology Mesh. Unified Analytics. Real-time Topology Mesh. Root Cause Changes. Optm offers more than 20 years. BigPanda’s recent coronation as a Unicorn has prompted its leaders to look to the future of IT Operations and how it relates to artificial intelligence (AI) and machine. Without a real-time, accurate means to get to the root cause of an incident as it occurs, the bulk of incident-impacting alerts caused by changes will continue to be the source of elongated, manual toil and growing MTTR rates. Incident 360 Console. Real-time Topology Mesh. Solutions. Unified Analytics. Automatic Incident Triage. Root Cause Changes. Enterprise Cloud Platform. Real-time Topology Mesh. BigPanda’s Event Enrichment Engine creates high-quality incidents that deliver tangible benefits to ITOps, NOC and DevOps/SRE teams across the incident management lifecycle. SAN FRANCISCO, Nov. Enterprise Cloud Platform. Real-time Topology Mesh. ”Automatic Incident Triage. As we all adjust to this new normal, many organizations are faced with the prospect of having. BigPanda’s Open Integration Hub normalizes the. by BigPanda | May 2, 2023. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Unified Analytics. These ML and AI enabled IT Ops tools are often eyed with suspicion and skepticism, because unsuccessful products and projects in the past have created lack of trust. Incident 360 Console. Automatic Incident Triage. Incident 360 Console. Plus, discover how platforms like BigPanda are pivotal for IT and DevOps teams using ITOA by automating alert identification and enabling proactive incident. Automatic Incident Triage. Root Cause Changes. BigPanda transforms millions of events into a small number of actionable alerts, no matter where they originate. Root Cause Changes. Product Releases. Real-time Topology Mesh. Enterprise Cloud Platform. Why BigPanda? Read Overview. Solutions. Root Cause Changes. Incident 360 Console. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Root Cause Changes. Mountain View, Calif. Whiskey and Wisdom is a monthly executive-only forum where IT operations leaders can network independently and discuss high-level AI operations and ITOps strategies with their industry peers. Real-time Topology Mesh. Enterprise Cloud Platform. Every day, BigPanda is transforming the way our customers operate. Automatic Incident Triage. Automatic Incident Triage. On average, our customers sent us 2. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Solutions. Contact Info: info@bigpanda. Solutions. Root Cause Changes. Unified Analytics. Solutions. Contact Info:. Automatic Incident Triage. Product Releases. Real-time Topology Mesh. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Leader in AIOps Takes Home the Prize for Best Cloud Automation Solution. io | (650) 434-8011. Incident Management Automation. Automatic Incident Triage. It also supports advanced enrichment use-cases, such as user-defined ordering of enrichment logic,. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual intervention. Product Releases. Why BigPanda? Read Overview. Real-time Topology Mesh. Enterprise Cloud Platform. Root Cause Changes. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. BigPanda Appoints Matt Biehler and Nisa Spyker as Directors of Alliances and Channel Sales to Guide Growth through Partners. Automatic Incident Triage. Root Cause Changes. by Amy Brennen | Oct 5, 2023. Incident 360 Console. Set up a major incident management team – to optimally benefit from your existing staff. Enterprise Cloud Platform. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it has been named to Inc. 3) The BigPanda Team. The BigPanda Root Cause Changes (RCC) feature utilizes advanced Artificial Intelligence to achieve accurate and automatic identification of change data associated with an incident. Incident 360 Console. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. You can now adjust the BigPanda Incident Feed to better fit your incident management workflow and surface more actionable insights, with features including: Dark mode for the incident console. Real-time Topology Mesh. Incident 360 Console. Automatic Incident Triage. Unified Analytics. Solutions. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it was named a winner in the 2022-23 Cloud Awards, the international awards for cloud computing. Real-time Topology Mesh. BigPanda intelligently reduces noise by parsing incoming events to recognize duplicates or updates to. Product Releases. Enterprise Cloud Platform. This knowledge allows you to effectively enhance alerts by supplementing missing information. Incident 360 Console. Root Cause Changes. Automatic Incident Triage. Former Snowflake vice president to focus on guiding customer efficiencies and providing transformational services. BigPanda for C-suite. Our platform offers cross. Designed for AI/ML-driven event correlation from the beginning, BigPanda helps modern enterprises reduce IT noise by 95%, enabling incident detection in real-time. Unified Analytics. Product Releases. BigPanda for C-suite. Within IT Operations, Generative AI can analyze incidents, identify patterns, summarize them, suggest root causes in real-time, and provide valuable insights to operators. Incident 360 Console. Contact Info: info@bigpanda. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Our first offering from BigPanda U is now available: the “Getting Started with BigPanda” video series, that walks customers through a detailed tutorial of the main setup procedures of the BigPanda platform. SAN FRANCISCO, May 16, 2023 — BigPanda, Inc. Solutions. Oddly. Unified Analytics. Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Faster incident triage – up to 5 minutes faster per incident, at scale; Accurate root cause analysis; Higher incident resolution, with fewer missed incidents and fewer escalated incidents; It’s groundbreaking just to think that you can have every incident translated and explained in natural language, regardless of how urgent the incident is. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. Root Cause Changes. Real-time Topology Mesh. Product. Product Releases. Product Releases. Automatic Incident Triage. BigPanda keeps digital services running with AIOps that transforms IT data into incident insights and actions. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. Root Cause Changes. Automatic Incident Triage. Unified Analytics. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and. This knowledge allows you to effectively enhance alerts by supplementing missing information. Incident 360 Console. Incident 360 Console. , provider of the first Event Correlation and Automation platform powered by AIOps, and online incident management academy Blackrock 3. Root Cause Changes. – Tribal knowledge of the internal infrastructure. Use the Incidents tab to manage active incidents from a centralized place. correlation extraordinary effectiveness in recognizing which events can reasonably be grouped into a single event for triage. Automatic Incident Triage. Unified Analytics. Unified Analytics. Unified Analytics. Unified Analytics. Solutions. Real-time Topology Mesh. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Step 2: Concentrate on your sphere of influence. Real-time Topology Mesh. Most recently, Mohan led Product. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Magazine’s annual Best. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda helps these organizations by making sense of the enormous amount of disparate information, allowing them to take action on incidents through automated incident management and workflows and. Incident 360 Console. Product Releases. In 2022, BigPanda set big goals to help organizations prevent and resolve IT and service outages through our innovative Incident Intelligence and Automation platform, powered by AIOps. Transformation initiatives. Incident Intelligence is a service in BigPanda that aims to transform disparate alerts into actionable incidents. The rapid, automated extraction of meaningful insights from our complex IT alert environment not only makes us better at L1 response, but also reduces escalations to our L2 and L3 experts. Enterprise Cloud Platform. Automatic Incident Triage. BigPanda’s Incident Timeline lets your IT Ops teams easily understand how an incident evolved over time and the cause-and-effect relationships between its alerts, making root cause analysis of incidents and outages significantly easier. Unified Analytics. Yoram: Ok, so maybe a small example of each. Real-time Topology Mesh. Why BigPanda? Read Overview. Incident 360 Console. BigPanda was named in Gartner’s latest report, “Cool Vendors in Availability and Performance 2016”, marking another exciting development in what has been a year full of momentum for our team. Enterprise Cloud Platform. Real-time Topology Mesh. Root Cause Changes. Contact Info: info@bigpanda. Nearly 85% of incidents and outages are caused by software and. 7%) all facing elevated risks of job loss. Product Releases. Solutions. BigPanda for C-suite. this makes incident response faster and easier. Target an area with. “By joining Cribl and BigPanda, you can unlock more valuable upstream observability data to facilitate early detection mechanisms and allow your downstream environment to have an even more impactful service map, better enriched data, and better correlation for rapid and automated incident triage and resolution. BigPanda for ITOps pros. intelligence into the entire change management process and associate that data with alerts and incidents during the ITIL incident response workflow. Contact Info: [email protected] Incident Triage. Read this best practices guide to learn how to get started. Solutions. Unified Analytics. The Business Insider report on layoffs in 2022 found that recruiters were among the most susceptible jobs, with a 7. Key aspects of ServiceNow ITSM include Service Desk, Incident, problem, and change management. Root Cause Changes. Root Cause Changes. io | 650-562-6555. Enterprise Cloud Platform. Our customers like this approach, and they’re telling us that this is the way to go. Unified Analytics. The most important section of the BigPanda interface is the incident feed. Solutions. Root Cause Changes. Unified Analytics. Incident 360 Console. Solutions . Enterprise Cloud Platform. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation. Real-time Topology Mesh. Real-time Topology Mesh. Incident 360 Console. Based on this enriched information, teams can either immediately resolve the incident,. Incident 360 Console. Unified Analytics. In doing so, BigPanda became the first Algorithmic Service Operations platform provider to achieve this milestone in. Enterprise Cloud Platform. Accelerate incident triage AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. But let’s not forget two additional, substantial gains. Enterprise Cloud Platform. Per Chernock, BigPanda’s first impact came in the way our platform combines sources of IT information. Enterprise Cloud Platform. Enterprise Cloud Platform. And it’s. Enterprise Cloud Platform. “More is not better. Improved correlation and alert noise suppression. Unified Analytics. Reduce IT operating costs. Root Cause Changes. Incident 360 Console.